GENERAL TERMS AND CONDITIONS
We are very pleased that you have chosen the Hotel Restaurant Blausee for your stay and thank you very much for your reservation. We are pleased to inform you of our general terms and conditions of business and cancellation below, which apply in the event of a definitive reservation.
RESERVATIONS
Blausee AG confirms all booked services in writing.
Hotel & Spa
The reservation confirmation sent by us in writing is binding.
We reserve the right to take your credit card information (credit card and security number) in order to guarantee the booking.
Restaurants
The reservation confirmation we send you in writing is binding.
We reserve the right to include your credit card information (credit card and security number) to guarantee the booking.
Seminars and banquets
The reservation confirmation we send you in writing is binding.
We reserve the right to include your credit card information (credit card and security number) to guarantee the booking.
ADVANCE PAYMENTS
We reserve the right to request an advance payment.
OPTION
A reservation will be forfeited upon expiry of the option unless we have a signed confirmation copy.
PAYMENT
Hotel
The bill must be paid at the latest on departure.
The following means of payment are accepted:
Cash CHF, Twint, Maestro, Postcard, Visa, MasterCard, American Express.
Restaurants
The bill must be paid at the latest on departure.
The following means of payment are accepted:
Cash CHF, Twint, Maestro, Postcard, Visa, MasterCard, American Express.
Seminars and banquets
As a rule, we will issue an invoice, which must be paid within 15 days of receipt. We reserve the right to request payment of the invoice directly after the event.
The following means of payment are accepted:
Cash CHF, Twint, Maestro, Postcard, Visa, MasterCard, American Express.
CANCELLATION CONDITIONS
Hotel & Spa
As per conditions in your booking confirmation:
non-refundable: total price due on the day of booking and non-refundable.
standard rate: Up to 7 days before arrival free of charge
flexible rate: free of charge up to 2 days before arrival date
no-show: the total price will be charged
Restaurants
Late arrivals must be notified by telephone (+41 (0)33 672 33 33), without your report we will release the reservation after 15 minutes.
No-Show: A fee of CHF 30.-- per person will be charged.
Seminars*
If the number of participants is reduced by more than 20% compared to the reservation confirmation, the following costs will be charged for each participant who does not appear:
up to 7 days before the event, no costs
6 to 3 days before the event, 50% of the agreed fee
2 and less days before the event, 100% of the agreed service.
Banquets*
If the number of participants is reduced by more than 20% compared to the reservation confirmation, the following costs will be charged for each participant who does not appear:
30-15 days before the event, 50% of the agreed service
14-7 days before the event, 70% of the agreed services
6 and fewer days before the event, 100% of the agreed fee.
Services
The basis for calculation is the number of persons booked x the all-inclusive price.
*BINDING NUMBER OF PARTICIPANTS FOR SEMINARS AND BANQUETS
We kindly ask you to inform us in writing of the exact number of participants at least 48 hours before arrival. This number is binding and will be invoiced as the minimum number of participants. If there are more participants, please inform us accordingly.